By accessing or using the Charulata Lifestyle website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our platform.
1
Scope of Services
✦Charulata Lifestyle sells fashion and lifestyle products online across Bangladesh.
✦Our product range includes sarees, panjabis, jewelry, gadgets, and home appliances.
✦We offer home delivery services throughout Bangladesh.
2
Orders & Payments
✦After placing an order, our team will contact you for confirmation.
✦Payments can be made via bKash, Nagad, Rocket, or Cash on Delivery.
✦Product prices will not change after an order is confirmed.
✦If an item is out of stock, the order will be cancelled and a full refund issued.
3
Delivery Policy
✦Deliveries within Dhaka are typically completed within 1–2 business days.
✦Outside Dhaka, delivery may take 3–7 business days.
✦Delivery charges will be communicated at the time of order.
✦Please inspect your product carefully before accepting the delivery.
4
Product Description & Quality
✦We strive to provide accurate images and descriptions; however, slight color variations may occur due to screen differences.
✦All products go through quality checks before dispatch.
✦Defective or incorrect products will be handled as per our Refund & Return Policy.
5
User Responsibilities
✦It is your responsibility to provide a correct delivery address and contact information.
✦If you are unavailable during delivery, a re-delivery charge may apply.
✦Any misuse of our services or fraudulent activity may result in legal action.
6
Changes to Terms
✦Charulata Lifestyle reserves the right to update these Terms & Conditions at any time.
✦Updated terms will be published on our website.
✦Continued use of our services after changes implies acceptance of the new terms.
